bitFlyer Inc.
Last reviewed
2026-08-12
Compliance snapshot
- JFSA crypto-asset exchange service provider registration (Kanto Bureau)
- bitFlyer EUROPE S.A. supervised by the CSSF in Luxembourg
- bitFlyer USA holds state money transmitter and FinCEN MSB registrations
- Trustpilot 3.9/5 · 1,050 reviews
Overall concern
Low concern
Licensed by the Japanese FSA under the Payment Services Act, with separately regulated European and US entities and no material unresolved enforcement matters.
Regulatory
Licenses & registrations
- 🇯🇵 JapanAuthorizedCrypto-asset exchange service provider registrationKanto Bureau 000032017-09-29
- 🇱🇺 LuxembourgRegisteredVirtual asset service provider registrationLU-VASP-2019-0142019-05-21
- 🇺🇸 United StatesRegisteredMSB registration31000-1701-22882017-01-11
User signals
Reputation
Trustpilot-style score
3.9/ 5
3.9
1,050 reviews
Improving (12m)
App ratings
- App Store
- 4.5
- Google Play
- 4.1
Press sentiment (12m)
Positive5
Neutral3
Negative1
Media
Recent press
- 2026-07-19bitFlyer expands European product rangePositive
Reuters — The Luxembourg entity added euro funding options.
- 2026-05-08Japanese exchanges prepare for tax reformNeutral
Bloomberg — Operators welcomed proposals to simplify crypto taxation.
- 2026-02-24bitFlyer reports record domestic accountsPositive
CoinDesk — Verified account numbers reached a new high.
- 2025-11-05JFSA reviews custody segregation rulesNeutral
Financial Times — Exchanges were asked to confirm cold-storage ratios.
- 2025-08-14Governance overhaul completedPositive
Reuters — A board restructuring that began in 2023 was finalised.
History
Incidents & enforcement
- 2018-06-22Enforcement
JFSA business improvement order on AML and internal controls; remediation confirmed closed in 2019.